Appointment scheduling
Supernila + Zoho Bookings: AI lead capture that fills your Zoho calendar
Zoho Bookings keeps your calendar tidy. Nila keeps your calendar full. Every qualified visitor who chats with Nila's AI widget on your existing site lands as a Zoho appointment with the conversation context attached, plus 60-second SMS follow-up.
How the integration flows
- 1
A visitor on your site chats with Nila's AI widget and gets qualified.
- 2
Lead lands in Zoho Bookings as an appointment with service type, address, and notes from the conversation.
- 3
Owner gets SMS with the appointment summary and a one-tap accept.
- 4
Zoho's reminder + follow-up flows continue running for the appointment lifecycle.
- 5
After the appointment, Nila triggers a review-request SMS and turns 5-star replies into GBP posts.
What you get with Supernila + Zoho Bookings
Hand off rich context, not just a name and phone number
Most lead-capture tools deliver a contact form. Nila delivers a structured handoff: what they want, when they want it, where, and any constraints from the conversation — all in the Zoho appointment notes.
Stop the back-and-forth before the first call
By the time the appointment hits Zoho, you already know what kind of clean it is, the rough size, and any special requirements. Your first conversation can be about confirming, not discovering.
Reviews and GBP posts on autopilot after each appointment
Zoho says the appointment is complete. Nila sends a review-request SMS in your voice. Five-star replies become drafted Google Business Profile posts you approve in one tap.
FAQ
Does Supernila replace Zoho Bookings?
No. Supernila is a top-of-funnel + marketing layer. Zoho Bookings keeps owning the calendar, reminders, and rescheduling.
Can Nila pick the right Zoho service for the lead?
Yes. You map your Zoho services to Supernila's service-type qualifiers once during setup; Nila routes each new lead to the right Zoho service automatically.
What about cancellations or no-shows?
Zoho fires the cancellation/no-show event. Nila routes it: cancellations get a soft re-engagement SMS, no-shows route into a 30-day reactivation sequence.
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