For E-commerce businesses
AI marketing team for e-commerce brands
Supernila is an AI marketing team built for owner-led e-commerce and DTC brands. Nila answers every store visitor, captures pre-sale questions and emails, follows up by text or email in 60 seconds, turns happy buyers into reviews and social proof, and wins back past customers, without adding another app to manage.
No credit card required. Setup help included. Prefer to talk? Book a 15-min call.
78%
of leads lost to slow follow-up
Average response time is 42+ hours. Replying within 5 minutes makes conversion 21x more likely. A founder packing orders can't answer pre-sale questions in time.
Harvard Business Review (2.24M leads studied)
60%+
invisible on Google and AI search
No active Google presence, thin reviews, and pages that don't answer what shoppers (and ChatGPT) ask. Brands lose buyers they never knew were searching.
Google zero-click + AI Overviews search shift
$1.5–4K
wasted per month on marketing that fails
E-commerce brands spend on agencies, ads, and apps but can't measure what works. Most quit after 90 days. Many never restart.
OnPurpose Media, WebFX 2025
The problem
Where e-commerce leads go to die.
Pre-sale questions go unanswered.
Shoppers ask whether it fits, when it ships, or if it's in stock, then bounce if no one answers. The brand that replies first keeps the sale; by the time you surface from packing orders, they've bought elsewhere.
One-time buyers never come back.
Most stores pour budget into acquisition and let the customer list go cold. The repeat purchase that costs nothing to win is the one you never followed up on.
Great products, thin social proof.
Happy customers rarely leave a review unasked, and without fresh reviews and content your ads and storefront convert worse than they should.
What changes
What Supernila gives an online store owner.
Answer every shopper in 60 seconds.
Nila greets every visitor, answers sizing, shipping, stock, and returns questions, captures the email, and follows up by text or email so the pre-sale lead never goes cold.
Bring past customers back to buy again.
Nila reactivates past buyers by SMS and email with one-tap owner approval, turning the list you already own into repeat revenue instead of a dormant spreadsheet.
Reviews and social proof on autopilot.
After a purchase, Nila drafts a review request in your brand voice for one-tap approval, and five-star replies become social posts that lift conversion and AI-search visibility.
Works with your tools
Plugs into the stack you already run.
Nila captures every shopper inquiry and lead with the details attached, no copy-paste. Most e-commerce platforms, email tools, and CRMs connect through Zapier today.
Right for you if
Owner-led e-commerce and DTC brands (roughly 1 to 25 people) that want more pre-sale conversions and repeat purchases without hiring a marketing team or bolting on five more apps.
Probably not for you if
Large multi-brand retailers with an in-house growth team, or marketplace-only sellers with no storefront or customer list of their own. We'll tell you up front rather than sell you something that won't fit.
Built for every e-commerce specialty
FAQ
Will Nila sound like my brand?
Yes. Nila reads your site and your existing replies, then writes in your brand voice. Every outbound message can be reviewed before it sends, and most owners switch to auto-approve once the tone feels right.
Can Nila answer shipping, sizing, and stock questions?
Yes. Nila answers the common pre-sale questions shoppers ask, captures their email, and routes anything that needs your judgment to you. It keeps the lead warm instead of letting it bounce.
Does Supernila replace my store or email platform?
No. Supernila is the AI marketing layer on top of your store: it captures leads, follows up by SMS and email, gathers reviews, and reactivates past buyers. It connects to your store, email tool, and CRM through Zapier rather than replacing them.
Can it bring back past customers?
Yes. Nila reactivates past buyers by SMS and email to rebook and upsell, each sent on your one-tap approval, so the list you already own becomes repeat revenue.
How much does Supernila cost?
$149/month with a 30-day free trial, no credit card required, cancel anytime. White-glove launch setup is included.
Ready to stop doing marketing manually?
Tell us about your business and we'll get your AI marketing set up.
Get Started FreeNo credit card required. Setup help included.