Appointment scheduling
Supernila + Acuity Scheduling: connect it in a click, keep your calendar
Acuity keeps your calendar tidy with intake forms, reminders, and deposits. Supernila keeps it full. Acuity is a direct connection: you authorize it once from Settings, no Zap to build.
How the integration flows
- 1
You connect Acuity from Settings → Connections in Supernila and authorize it once.
- 2
A visitor on your site chats with Nila and asks about the work they need.
- 3
Nila answers what she can from your business information and captures the lead with the details attached.
- 4
You get notified, and the leads Nila captures get followed up automatically, up to six touches by text and email.
- 5
Your Acuity appointments sync back into Supernila, so your customer record reflects the work you actually did.
What you get with Supernila + Acuity Scheduling
Win the clients who need to ask first
Acuity's booking page suits repeat clients who already know what they want. Nila answers the larger group who message 'do you take new clients?' or 'which service is right for me?' at 10pm, and captures them.
Acuity keeps doing what it's good at
Deposits, reminders, and cancellation policies stay in Acuity. Supernila adds the layer in front of it: being found, answering questions, capturing the lead, and following up.
Follow-up and reviews without the admin
Leads Nila captures get followed up by text and email, and she drafts review replies in your voice for your OK.
FAQ
How does Supernila connect to Acuity Scheduling?
Directly. Open Settings → Connections in Supernila, click Connect on the Acuity card, and authorize it once. There is no Zap to build and no separate license to buy. You keep your existing Acuity subscription.
Does Supernila create bookings in Acuity?
No. Acuity stays the source of truth for your calendar, intake forms, reminders, and deposits. Supernila works on the marketing side: getting found, answering questions on your site, capturing the lead, and following up.
What happens to a lead if the connection breaks?
The lead is captured in Supernila first, so it never depends on the connection. Follow-up continues either way, and you are notified when a new lead comes in.
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