Online booking + scheduling
Supernila + Bookingkoala: the conversation in front of your booking flow
Bookingkoala does real-time slot selection well, once a visitor knows what they want. Nila handles the conversation that gets them there, answering questions on your existing site and capturing the lead. Bookingkoala connects through Zapier.
How the integration flows
- 1
A visitor on your site chats with Nila and asks about the work they need.
- 2
Nila answers what she can from your business information and captures the lead with the details attached.
- 3
You get notified, and the leads Nila captures get followed up automatically, up to six touches by text and email.
- 4
You connect Bookingkoala once through Zapier during setup, so lead details reach Bookingkoala without copy-paste.
- 5
Bookings and invoices from Bookingkoala sync back into Supernila, so your customer record reflects the work you actually did.
What you get with Supernila + Bookingkoala
Cold visitors get a conversation, not a price calculator
Bookingkoala's flow suits visitors who know they need a deep clean for a 1,500 sqft home next Tuesday. Nila answers the much larger group who type 'do you do move-out cleans' at 10pm and need to talk it through first.
Context captured before you ever call back
By the time you follow up, the service type, frequency, and square footage are already attached to the lead, so the first conversation is about confirming rather than discovering.
Follow-up and reviews without the admin
Leads Nila captures get followed up by text and email, and she drafts review replies in your voice for your OK.
FAQ
How does Supernila connect to Bookingkoala?
Through Zapier. During setup you connect Bookingkoala to Supernila with a Zap, and from then on lead details flow out and booking and invoice data flows back in. There is no separate bundle or license to buy. You keep your existing Bookingkoala subscription.
Does Supernila create bookings in Bookingkoala?
No. Bookingkoala stays the source of truth for scheduling and invoicing, and Supernila does not create or change bookings there. Supernila works on the marketing side: getting found, answering questions on your site, capturing the lead, and following up.
What happens to a lead if the connection breaks?
The lead is captured in Supernila first, so it is never dependent on the Zap firing. Follow-up continues from Supernila either way, and you are notified when a new lead comes in.
Can Nila offer a custom price quote inside the chat?
Nila works from your business information, including your published pricing, and won't fabricate custom quotes. For non-standard jobs she captures the request and notifies you, so you can price it yourself.
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