Built for move-in / move-out cleaning
AI assistant for move-in / move-out cleaning
Move-out cleans are deadline-driven and emotional. The customer needs the place spotless by Saturday or they don't get their deposit back. Nila gets the date, scope, and access right on the first conversation, no follow-up questions needed.
The pain
The lead came in Tuesday and they need it done Saturday.
Move-out leads have hard deadlines tied to lease ends and deposit returns. If you don't lock the date in the first conversation, they call your competitor. Nila captures date, scope, and access in one conversation and notifies you the same hour, so you can lock the date while it is still live.
What Supernila gives a move-in / move-out cleaning team
Date pinned in the first chat
Nila asks the date question early and captures it with the lead, then notifies you so you can confirm against your own calendar. She never promises a slot on your behalf.
Access details captured up front
Empty home? Furniture still there? Property manager has the keys? Nila captures access details so your crew shows up to a productive morning, not a stalled one.
Deposit-deadline reviews land hard
Move-out customers leave the most emotional five-star reviews, they got their deposit back because of you. Nila times the review request for the day they confirm the deposit is back, and routes 5-star replies into GBP posts.
Right for you if
Residential cleaning teams that run move-in/move-out cleans as part of a broader service line, typically alongside deep cleans and recurring service.
Probably not for you if
Specialty post-construction or hoarding cleanup, different scope, different qualification needs.
FAQ
Can Nila handle a move-out lead with a hard deadline?
Nila captures the date they need along with the rest of the inquiry and flags the urgency when she notifies you, so you can check your own calendar and come back to them quickly. Supernila does not book the slot itself.
Property managers vs tenants, does Nila handle both?
Yes. Nila asks who's commissioning the clean (tenant or property manager) and routes billing details accordingly. Property-manager leads route into a separate flow that captures the unit number, building, and PM contact info.
How does Nila handle 'do you do the inside of the oven and fridge'?
Move-out includes those by default in Nila's qualification, since that's standard for the category. Nila lists what's included so the customer doesn't get surprised on Saturday.
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