Built for maintenance plans
AI assistant for HVAC maintenance plans
Maintenance plans are recurring revenue that quietly leaks. Nila offers your plans at the right moment in conversation and runs reactivation follow-ups on lapsing members so the recurring base grows instead of shrinking.
The pain
Maintenance plan renewals slip through the cracks.
Plans lapse because nobody followed up, and the recurring revenue that smooths your off-season disappears one renewal at a time. There's no system catching it the week it happens.
What Supernila gives a maintenance plans team
Offer the plan at the right moment
When a repair conversation is a good fit, Nila surfaces your published maintenance plan and captures interest, sent to you for approval rather than hard-selling.
Reactivate lapsing members, on your approval
Nila can run reactivation follow-ups to members whose plans are lapsing, each message in your voice and sent on your approval, so the recurring base refills.
Turn service visits into reviews
Nila requests a review after each maintenance visit and turns five-star replies into Google posts, compounding the local rank that brings in new plan members.
Right for you if
Residential HVAC companies that sell maintenance or service agreements and want to grow and retain the recurring base.
Probably not for you if
Companies with no maintenance-plan offering, or commercial contractors with a different agreement model.
FAQ
Can Nila sell my maintenance plan in chat?
Nila surfaces your published plan and captures interest in conversation, then routes it to you for approval. She presents the terms you've set, not invented ones.
How does Nila handle lapsing renewals?
Nila runs reactivation follow-ups by SMS and email to members whose plans are lapsing, each sent on your approval, so renewals don't depend on someone remembering.
Which scheduling software does Supernila work with?
Your scheduling and booking tools connect through Zapier, so the lead details Nila captures reach the software you already run and your booking data flows back into Supernila. Supernila does not create or change bookings there. Your scheduling tool stays the place work gets booked.
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